When will my family become a priority instead of going back to the back of the line, due to Century Link Failures.
Stating they would handle the bill, when you haven’t watched television, surfed the net in almost two weeks, soon it will be a month. Accommodating me and my family would be getting this resolved as soon as possible, not sending me back to the end of the line for your mistakes Reply I will begin by saying my frustration level has peaked with Century Link.
We live in Washington County MO in a remote area on a gravel county road. 3 months ago, the county road grader dug in the ditch and cut the phone line going to my son’s phone. The 5th of June the county brush cutter severed the line again.
I then called customer service again to see what happened, I was told that everything that could go wrong went wrong, my bill would be paid for the month of June and to give them to June 6, 2018 and I would be up and running.
I in turn advised Century Link of my move and asked for a transfer.
I was then advised that it would be June 1, 2018 before that could occur.
Oak Ridge Telephone Company originally served 3 states with around 10,000 access lines.
In 1968, Oak Ridge incorporated as Central Telephone and Electronics.