To buy the ticket, either select ‘Buy now’, (or if you require more than one ticket, please select ‘Buy multiple tickets’), otherwise navigate back to the home page using the left arrow in the top left hand screen.
A – The application is built to mitigate any risk from potential 'hackers'.
Furthermore the application has been built with PCI-DSS (Payment Card Industry - Data Security Standards) in mind, and credit card details are never stored on the phone.
A – No, Arriva does not hold any credit/debit card details.
A – When gifting tickets through email, SMS, Whats App, Snapchat, Twitter or Facebook, the app creates a ticket link that you can send to your chosen recipient, who can then access the ticket by clicking on the link from their phone.
Please note that once the ticket link is created, the ticket is removed from your app.
Please note that your ticket is automatically removed from your active ticket list, but you can view in your ‘Expired’ section, which is useful for re-ordering quickly.At the point of purchase, a secure tunnel to the card processing company's servers is created and the card details are entered directly onto the PCI-DSS (Payment Card Industry - Data Security Standards) servers.Arriva does not store credit/debit card details on either our servers or within the application.It is only when you actually purchase a ticket that you will be charged.A – You can purchase the full range of adult Day, Weekly, 4-Weekly and Annual Saver tickets where available from Arriva throughout the UK.At this stage, the ticket will not have been activated yet, but it affords you peace of mind that you have a ticket at the ready for when you need it.A – At the checkout, tap the box that reads ‘Buying tickets for myself’.Upon activation you will be asked to confirm ‘Are you sure?’ which gives you the option to back out in case you have gone into the wrong ticket or have pressed ‘Activate’ by mistake.A – Once you have downloaded the app to your handset you will need to register your account details and then you’re ready to purchase your ticket.To do this, open up the m-ticket app and select ‘Buy Tickets’ option (green button at the bottom of the screen).